Have a question you don’t see answered below? Please contact the Bowl in the Pines Box Office at (207) 465-9648 or by email at info@bowlinthepines.com.
Tickets
May I buy tickets for a group (8 or more)?
For information on purchasing group tickets, please contact the Snow Pond Box Office at 207-465-9648 or by email at: info@bowlinthepines.com.
Does my child need a ticket?
Yes, anyone who attends the event, is standing or in a stroller needs to purchase a ticket regardless of age. If a baby is under the age of one and will be carried by an adult the entire time, they do not need a ticket.
What is your refund policy?
Please be advised that tickets for all events are sold on a non-refundable and non-exchangeable basis.
What if an event is canceled or postponed?
A: In the rare event that an event is postponed, rescheduled, or canceled, please visit the event listing on the Bowl in the Pines website bowlinthepines.com, for more information.
What if there is inclement weather / rain?
Bowl in the Pines is an outdoor open-air amphitheater venue with no overhead covering. Please dress appropriately, umbrellas are not permitted.
What forms of payment do you take at an event?
The Bowl in the Pine is CASHLESS, all credit cards are accepted for payment.
Some Food Trucks may accept cash.
Parking
Do I need a parking pass to park on sight?
Yes, to park onsite on the day of the event you will need to purchase a parking pass. When you check out for an event, there will be an option to purchase a parking pass on the ticketing page.
Do you offer bus parking?
Buses and limousines / Uber or Lyft drivers are not permitted to wait in the drop-of area. We suggest you communicate via cell phone with your diver for pick up. You may be able to purchase bus parking by contacting the Snow Pond Pond Box office at 207-465-9648 or by email at: info@bowlinthepines.com.
Is your venue ADA compatible/have handicap parking?
Yes and yes. The entire Snow Pond campus has handicap parking available and meets all ADA requirements.
Venue
Can I smoke?
No. Snow Pond is a non-smoking venue/campus!
Where is your venue located?
Bowl in the Pines: One Geranium Lane, Sidney, ME 04330
Alumni Hall: 8 Goldenrod Lane, Sidney, ME 04330
Please check your event listing at bowlinthepines.com to make sure you know which venue your event will be held at. These two venues are on the same campus they just have different addresses and parking.
Is the venue indoors or outside?
The Bowl in the Pines is an outdoor venue and the Alumni Hall is an indoor venue.
Can my pet / animal come in with me?
For the safety of all our patrons, we do not allow animals/pets at Snow Pond Center for the Arts during performance events, with the exception of a service animal such as a guide dog. The ADA defines a service animal as any guide dog, signal dog, or other animal individually trained to provide assistance to an individual with a disability.
Are there ATMs on site?
There are no ATMs located at Snow Pond Center for the Arts. All food, beverage and merch stations accept major credit cards.
How do you handle security?
Bowl in the Pines is committed to providing a safe and enjoyable environment for all patrons. Any guest in need of assistance during an event should seek out a Snow Pond Staff member, or Security Officer.
Bringing Items
Can I bring in my bag / backpack?
Only small bags are allowed: 12″ x 6″ x 12″ or smaller. Backpacks are not allowed. (Exceptions are made for medical needs. Please email dylan.abbott@snowpond.org if you have any questions)
Can I bring in chairs?
Yes. Camp chairs can be set up in the Allowed Chair Area only (First Come First Serve). Once we are too full for chairs we stop allowing guests to bring them in. We do have bench seating available, however, if you would like to be more comfortable, you are welcome to bring in your own chair, however we suggest you arrive early to ensure that we will have space for your chair. Chair sizing policy is as follows: Camp chairs must not exceed 37″D x 24″W x 40.5″H
Can I bring a cooler?
Coolers are not permitted inside the venue and food and outside food and beverages, including water, are not permitted in the concert venue. All bottle caps will be removed from all bottles sold inside the venue.
Can I bring in a stroller?
Strollers are allowed into Bowl in the Pines for performances. They will be searched and cannot be left in an aisle or walkway.
Can I bring in my camera?
For most events, small point & shoot cameras will be permitted. You must refrain from using a flash during performances. Taking photos with flash during events is distracting not only to the performers but to your fellow patrons as well. Video cameras/recorders are strictly prohibited unless hired by Snow Pond Center for the Arts or the Artist. This policy will be strictly enforced.
Food/Beverage/Lodging
Can I bring in outside food / drink?
No, we do not allow food/drink to enter the venue. We do have both food/drink available inside the venue including alcohol and nonalcoholic choices.
What are your alcohol rules?
All guests will be required to show a valid photo ID, proving that they are 21 or older, to purchase alcohol. Guests are not permitted to: bring alcoholic beverages in from outside, drink in the parking lot, and guests may not leave with alcohol that was purchased inside the venue. Management reserves the right to refuse the sale of alcohol to any guest. Venue staff is trained in responsible alcohol service management. Alcohol is served at all concerts and events unless stated otherwise.
Do you allow camping at your facility?
For all events, camping is not permitted at Bowl in the Pines or Alumni Hall.
Are cabins available to rent during summer concerts?
Our cabins are able to be rented out from mid-May to early June and then once again in September to about mid-October. Unfortunately, from June through August our cabins are occupied by the campers for New England Music Camp! For your reference Here is the list of our local accommodations including hotels and campgrounds.
Donations & Sponsorships
Can I make a donation?
Bowl in the Pines is owned and operated by Snow Pond Center for the Arts, a non-profit 501(C)(3) organization. To make a donation, please contact Jen Spencer at 207-465-9648 ext. 202 or by email at jen.spencer@snowpond.org.
Does Snow Pond Offer Sponsorship Opportunities?
To learn more about sponsorship opportunities at Snow Pond Center for the Arts, please contact the administration office at 207-465-9648 ext. 207 or email Dylan Abbott at dylan.abbott@snowpond.org.
